No matter what kind of business you are running, some bills will be universal across all sectors. The water bill is one such bill. Granted, some businesses will use much more water than others, but if you have any office space, you’ll be required to hook it up to a water supplier.
But every good businessperson knows that cutting back on your outgoings is a great place to start to keep a business afloat.
In this article, we’ll discuss our top 5 reasons why you should switch water suppliers and how much this can benefit your business.
Better Fixed Charges
Unfortunately, fixed charges are unavoidable charges that every business water supplier and retailer will charge you. It is a way for them to help cover the costs associated with supplying you with the water; everyone must pay for it.
But did you know that different companies can offer different rates for fixed charges? They are calculated by all factors, from how much pipe maintenance has been needed to supply the water to helping companies handle or answer enquiries.
Due to this, shopping around for better-fixed charges is a good starting point to cutting down your monthly cost for business water. Some of the best offers on the market are offered by business water retailers rather than direct suppliers. (viagrageneric.org)
Companies like Castle Water are at the forefront of saving their customers significant amounts of money every month from lower fixed charges alone!
Shop around and see if this is a way that you can save. You won’t know till you check.
Unclear Or Complex Billing Structure
This is a big one. Having a bill that doesn’t make a whole lot of sense or makes it hard for you to derive exactly where your money is going is a big red flag. A water bill should not be complicated, and companies that offer complex billing structures usually do so to hide charges.
Another common symptom of this kind of billing strategy is using a lot of jargon that is difficult to understand if you aren’t in the water business industry. A good supplier or retailer will go out of their way to explain the bill, what every charge is, and where every penny of your money goes.
If you run multiple sites and get multiple bills, there’s no good reason this shouldn’t be consolidated into one easy-to-understand bill. Having multiple bills sent your way is another red flag to look out for and a good reason to switch to a retailer or supplier with a bit more transparency and clarity.
Advanced Payment Schemes
Advanced payment schemes are very common in the business water world and don’t make a whole lot of sense. Why should you pay in advance for water you may not even use? You wouldn’t pay in advance for fuel you will use for the whole month, so why should you do the same with water?
If you are on an advanced payment scheme, consider switching to a supplier or retailer offering a pay-as-you-go style. That way, you can be sure that you are only paying for what you use and don’t end up overpaying for water you don’t need.
Poor Customer Service
You’d think that selling services to businesses would motivate water retailers and suppliers to be more customer service savvy, but sadly this isn’t the case. It can frequently be the sad reality that it can take hours of your time to reach a customer advisor, and even if you do, you’ll be lucky if they fix your problem there and then.
Not getting the service you expect from a business water supplier or retailer is a good reason to pull up steaks and find a new supplier. If this is where you find yourself, opt for a supplier or retailer that offers some degree of self-service.
While this may seem counter-intuitive, it does give you more control over your bills, billing cycle, and the information they hold on you, and occasionally mitigates the need to get in touch with them (if it is something you can fix yourself via a self-service portal).
Better Support
Business water management is not something to be taken lightly, especially when a pipe bursts. Even if it isn’t something as dramatic as a burst pipe, having ample support when you need it most from industry professionals can be vital to recouping costs when accidents do happen.
Nobody wants to wait for hours with a leak or burst pipe! Going with a more reputable supplier or retailer with better industry connections can solve your problem before it becomes a disaster.
In Conclusion
There are plenty of reasons to consider switching water suppliers, but keep in mind to weigh up all your options equally before making a switch. As a last bit of advice, ensure you choose to switch near the end of a billing cycle.
Don’t let them owe you money; it’ll take months to get it. On the flip side, if you owe them money, you have the power to resolve it quickly and easily.
Happy switching!
